Good news for online retailers.......online shopping came of age in the recession and has the potential to grow strongly in the UK during the much-heralded age of austerity, a major new study has found.
The latest IMRG/British Population Survey report into Internet Access and Online Shopping in Britain says shoppers turned online in the hunt for value during the financial slowdown and that they are set to continue shopping in this way as belt-tightening remains a priority in austere times.
Mike Hare, Research Director of the British Population Survey, said: “The internet as an economic force came of age in the recession of 2008 – 2010.
“The importance of the internet to the daily lives of hard pressed consumers, of all age groups, has become deeper and more valued. Today they use it to search out and find new and innovative ways to make their pounds go further.” He added: “The internet has effectively become a key life management tool for the UK consumer, and this will become ever more important in the new age of austerity.”
Whenlooking at how retailers can reach their traget markets most effectively, the report found that as expected social media continues to gain importance for UK shoppers, concluding that online retailers must therefore take seriously its effect on online consumers.
The report, based on more than 20,000 face-to-face interviews, shows that in the second quarter of 2010, 48.9% of internet users visited social networking and blogging sites. That’s up by four times compared to the same period in 2008.
At the same time, the number searching online fell from 73.7% to 73.2% in the first half of 2010.
But of those using online search, the number of people shopping online rose by 2.4% to 91.9%. The number of online shoppers rose by 1.3% to 67.3%.
Of those accessing the internet, in April to June 15.1% did so by using a mobile phone, rising form only 5% in June 2009. And while there may be a preconception that young people are driving growth in internet access, a quarter of those who have it are aged 55 or over. While growth in internet access across the population has averaged 13% since June 2008, the 65+ age group has seen access increase by 26% over the same period



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